Frequently Asked Questions

Parents


Can my child schedule their own session?

Yes. There are a few ways to do so. As the parent, you can create an account and have your child log in with your credentials and schedule a session. Another way to do this would be to have your child create an account and sign up with your credit card. Please be aware that whatever email and phone number you sign up with, will be the email and phone number that receives the notifications and receipts.


Is Whiz Tutor safe?

Safety is our main priority. We interview and assess all of our tutors before they can join our platform. In addition, when you approve of your child's tutoring session, we will send you the tutor name and photo for your records. You will also be notified when sessions have been completed.


Does the tutor come to my house?

Yes. Tutors are available to meet you at home, however for the first session some tutors prefer to meet in a public location first. Please let the tutor know in the notes whether or not it is a home address. If you are planning on having a session at your home, we require an adult 21 years of age or older within the premises during the session.


Can I share Whiz Tutor with my friends?

Absolutely! The more the merrier! Student success is our mission! If you refer other families and they set up an account using your referral code, you’ll receive a $5 credit on your next tutoring session. There is no limit on how many discounts you can receive!


Students


How much is it to use Whiz Tutor?

Using Whiz Tutor to find and schedule a tutoring session is absolutely free you only pay for the time you meet with the tutor. Every tutor sets their own rate starting out at just $25 an hour.

The best part about Whiz Tutor is that you only pay for the time you use, it’s pay-as-you-go. So if you scheduled at 5pm and only wanted to meet for 30 minutes that’s perfectly fine. Or if you wanted to do more than the average 60 minutes, by all means make the most out of that tutoring session.


My session didn't last an hour...
Will I still get charged full price?

We only require a minimum of 30 minutes per session. Any sessions lasting less than 30 minutes will be charged for a full 30 minutes. (Price excludes discounts.)


When do sessions start and end?

START
Tutors will tap "Start Session" on the app. This will send a notification to the student letting them know the session has begun.

END
The tutor taps "End Session" on the app. This will send a notification to the student letting them know the session has ended.


What subjects are available for tutoring?

We offer tutoring in a wide range of subjects from Mathematics to Biochemistry to European History. If you don’t find the subject you’re looking for, let us know and we’ll help you find a tutor.


Tutors


How do I sign up to be a tutor?

You can visit our Tutor Webpage. There you can learn more and register as a tutor and fill in all required prompts. We will then send applicants e-mail with further instructions. Once all required information and documents are submitted your application will be under official review.


What are the eligibility requirements to become a tutor?

Tutors must prove competency and prowess in the subject they wish to teach. Potential tutors must provide their education and relevant work experience when submitting applications.


How and when will I get paid?

Once you have completed the tutoring session, your earnings will automatically be deposited into your account within 48 hours.


Can I ask for a student’s contact info?

All communication between student and tutor must be through Whiz Tutor. All students that Whiz Tutor finds for you must be scheduled and paid for through Whiz Tutor. If for whatever reason you schedule a student that we found for you, outside of the Whiz Tutor website or app, you will be in violation of our terms and conditions and your account will be deactivated.


How long do tutoring sessions last?

Tutoring sessions have a minimum length of 30 minutes. If the student happens to do less than 30 minutes, the student will get charged for a minimum of 30 minutes.
Tutoring sessions can last as long as the student and the tutor agree upon.


How much do tutors make?

A tutor may set their own hourly rate to $25 or more. Tutors keep 80% of their rate. Most tutors who get requested have their rate set anywhere between $25-$32 an hour.


Payments


How do I pay?

All transactions are done through Whiz Tutor with a credit or debit card. Whiz Tutor will automatically process payments, through a secure payment processor, once sessions are complete.


Will I get a receipt for my session?

Once payments are processed, we will e-mail you a full summary of your session with a complete breakdown. The summary will be sent to the e-mail address you used to create the account.


How much does Whiz Tutor charge?

This is determined by what the tutor decides to charge per hour. Rates range from $25 an hour and up.